Viajes Alameda S A — Agencia de viajes in Benidorm

Reseñas de Viajes Alameda S A

• Sophie

  Adicional 2016.10.01

  Driver had not much idea where to drop us all off and let us out at H10 casino entrance at Estepona.
• Paula

  Adicional 2016.09.19

  Simples - avoid this company!
• Luna

  Adicional 2016.09.08

  We were there in good time for our 03.30 am pick up which never arrived.
• Alejandro

  Adicional 2016.08.31

  Gave them 2 weeks to sort it out and heard nothing.
• Ana

  Adicional 2016.06.11

  Panic! Taxi cost 90 euros, but contacted Karin and Martin Hyland at their customer services who took their sub contractor drivers story and refused to return us our payment for their 'service'!
• Joaquin

  Adicional 2016.06.10

  PS - All the above is true.
• David

  Adicional 2016.01.20

  Driver said he 'did us a favour' as we had asked to be let off closer to our hired apartment - but we didn't know where that was, so that was an un-truth!!
• Natalia

  Adicional 2015.07.28

  Don't want stress, fobbed off or a 3.30 am panic abroad?
• Valeria

  Adicional 2015.07.06

  Lisbon – On the day prior to departure at 2:38 PM: I phoned the shuttle agency on number provided to confirm the pre-paid, scheduled pick-up verifying: 1) my personal name, 2) hotel name, 3) hotel address, and confirmed that the driver would come into the hotel lobby to locate me. I was given a pick-up time of 8:45 AM. On the day of departure at 8:30 AM, I was waiting in the hotel lobby and had checked out of the hotel. At 10:00 AM the hotel clerk phoned the shuttle agency on a speaker phone in my presence, the call was not answered; the clerk repeated the phone call, again no answer. I requested that the hotel clerk phone the emergency number provided; the call was answered by a recorded voice greeting, he held the line for five minutes with no person answering the call. At 10:15 AM, the hotel clerk advised me to take a taxi to the airport as I was at risk of missing my flight. I walked about three blocks with luggage, and it required about an additional fifteen minutes to secure an available taxi. No message was received from the shuttle agency (call, text, nor email) with an explanation of the no-show.
• Maria

  Adicional 2014.12.02

  Sent from my iPhone
• Ana

  Adicional 2014.08.19

  Called driver - he said he had left as we were at the wrong side of H10 and hung up on us!
• Paula

  Adicional 2014.07.18

  Do NOT use this company!!!!
• Gabriela

  Adicional 2014.04.07

  They'll leave you stranded. They don't answer emails nor phone calls. They are super keen on taking your money but after that you are dropped. Staff blag you off until you give up - but trust me, I'm not giving up!!!! I will go to the offices in Benidorm and collect the money for the taxi fare after leaving me stranded. I am a single woman travelling on my own.The stress this company causes without a care in the world is unbelievable.
• Ariadna

  Adicional 2014.03.28

  AVOID !! Paid in advance to be picked up by them at Malaga airport, dropped off and returned to airport from drop off point.
• Martin

  Adicional 2013.12.04

  Later Karin said sorry for being 'out of the office' (for 2 weeks during peak season???) but we received no 'customer support' at all.
• Martina

  Adicional 2013.07.02

  Don't use. I booked in Mallorca and have spent 3 days trying to find my pick up time. They eventually told me, and it's 3.5 hours before departure for a 30 minutes journey. I could leave 1 hour later on a public service bus and still get to the airport 2 hours before departure.
• Regina

  Adicional 2013.05.22

  I was scammed by this company. I booked through their Shuttle Direct website. Not only did the driver not show up. Not only did they fail to answer their 24 hour phone. But then they refused to return my money. I cannot warn people strongly enough not to use this company.